What documents do I need for a building permit?

Prepare a site plan, drawings, owner authorization when applicable, project address, planned dates, and contractor details. Upload files during the Supporting Documents step.

How do I renew a business licence?

Choose Licensing in Submit a Request and provide business details, renewal information, and supporting documents.

How can I report a pothole or public safety issue?

Choose Issue, include the location and urgency, and upload photos if available.

What happens after I submit a bylaw complaint?

The complaint is triaged, investigated when appropriate, and may require manager approval before enforcement or closure.

How do I track my request status?

Sign in and open My Requests to view your own submitted cases and status updates.